Privacy policy
§1 General Provisions
1.1. This Privacy Policy sets out the principles for the processing and protection of personal data provided by Users in connection with their use of the bestnature.pl online store.
1.2. The personal data controller is:
Best Nature - Aleksandra Kowalczuk
Kotowicka 1b/5
55-010 Groblice
NIP: 6912281983
REGON: 543348748
Email: kontakt@bestnature.pl
Telephone: +48 734 098 513
1.3. Personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) – hereinafter referred to as the “GDPR.”
§2. Type of data processed
2.1. The Controller processes the following categories of Users' personal data:
Identification data (first name, last name)
Contact data (email address, telephone number)
Address data (delivery address, billing address)
Order data and purchase history
Payment data (to the extent necessary to complete the transaction)
Technical data (IP address, device data, browser)
§3. Purpose and legal basis of data processing
3.1. Personal data are processed for the following purposes:
a) Fulfillment of the sales contract
Legal basis: Article 6, paragraph 1, letter a of the GDPR Article 6(1)(b) GDPR
Purpose: order acceptance and fulfillment, product delivery, payment processing, contact regarding the order
b) Fulfillment of legal obligations
Legal basis: Article 6(1)(c) GDPR
Purpose: issuing and storing invoices, tax settlements, archiving accounting documents
c) Direct marketing
Legal basis: Article 6(1)(f) GDPR
Purpose: sending commercial information about products and promotions (if the User has not objected)
d) Newsletter
Legal basis: Article 6(1)(a) GDPR
Purpose: sending a newsletter with information about products, promotions, and new products (after consent)
e) Handling complaints and returns
Legal basis: Article 6(1)(b) GDPR and Article 6(1)(f) GDPR c) GDPR
Purpose: complaint handling, returns processing, and claims enforcement
f) Analytics and Statistics
Legal basis: Article 6(1)(f) GDPR
Purpose: website traffic analysis, store optimization, and statistics
§4. Data Retention Period
4.1. Personal data are stored for the following periods:
necessary for the performance of the sales contract
required by law
until consent is withdrawn
until an effective objection is filed
§5 Data Recipients
5.1. Personal data may be transferred to:
courier companies and postal operators (InPost, Orlen Paczka)
payment operators (Przelewy24)
IT service providers and hosting providers
accounting offices
state authorities
5.2. All data recipients are obligated to maintain confidentiality and process data in accordance with the GDPR.
§6 Rights of Data Subjects
The user has the right to:
access data
rectify data
erase data
restrict data processing
port data
objection
withdraw consent
file a complaint with the President of the Personal Data Protection Office
§7 Data Security
The Administrator uses appropriate technical and organizational measures to ensure the protection of personal data.
§8 Cookies
The Store uses cookies for the proper operation of the Store, remembering settings, maintaining statistics, and analyzing website traffic.
§9 Automated Decision-Making and Profiling
The Administrator may use profiling for marketing purposes.
The User has the right to object to profiling.
§10 Changes to the Privacy Policy
The Administrator reserves the right to make changes to the Privacy Policy.
Changes are published on the store's website.
§11 Contact regarding personal data
Best Nature - Aleksandra Kowalczuk
Kotowicka 1b/5
55-010 Groblice
NIP: 6912281983
REGON: 543348748
Email: kontakt@bestnature.pl
Telephone: +48 734 098 513
This Privacy Policy is effective as of December 23, 2025.